Frequently Asked Questions

USING THE PREMIUM MAP

Q. What is the Premium Map and how do I use it?
A. The Premium Map is a highly customizable tool for Findings, Activities, and veiwing Buildings. To use the Map, you must

  1. Pledge through Patreon.
  2. Have a Discord account that is connected to your Patreon account.
  3. Be logged into this Discord account in the browser and/or app of the device that you are attempting to access the Premium Map from.
  4. For full information regarding accessing and using the Premium Maps, please see this guide.

Note: Please use Google Chrome when accessing the Premium Map from any device. The Premium Map is not optimized to work with any other browser, especially Safari.

USING THE FREE ACTIVITIES MAP

Q. Are there any free options and how do I use them?
A. We provide a Acitivites-Only map that is free. Full information regarding the Free Activities Map map is located here.

PAYMENTS & PATREON

Q. I’ve pledged through Patreon and I can’t access my Discord Rewards?
A. Go here then scroll down and click “Connect to Discord”. If you still need help, there is more information here provided by Patreon. If you are still stuck, we are happy to help you in our free Discord server.

Q. When does Patreon charge my account?
A. Unfortunately, Patreon charges your account when you first pledge. It also charges you at the first of every month. For this reason, we recommend pledging earlier in the month.

TRACKING FAQ

Q. Can you scan for alternately colored Findings?
A. Trust, we would if we could. All alternately colored Findings are unique to each individual. What’s alternatively colored for you is most likely not alternatively colored for your neighbor, even if you’re similarly experienced.

Q. Are your statistics accurate? I followed the directions to a Finding and found that its statistics were different than what was reported on Discord.
A. Our stats are accurate for users that are experienced 30+.

Q. Sometimes when I click the [GPS] link from Discord, the locations is pinned a few minutes away from the actual location. Why do?
Sometimes Google is too smart for its own good and tries to change the coordinates to the nearest labeled location. Not a lot we can do but there are a couple tricks you can try: 1) Click “walk the rest of the way” and it might tell you the actual location. 2) Close out of maps and retry.

Q. When I click the location icon on the top of the list of icons on either of the live maps, it does not find my location.
A. If this is happening, you have not allowed location access to the website. You will need to change your web browser permissions. If you have no enabled these permissions, the map’s location will default to the center of the map.

Q. I’m using iOS and I can’t get navigation link to work properly. How do?
A. First, download Google Chrome yesterday. When you click the [GPS] link in Discord, make sure to select “open in Chrome” and it should redirect properly.

Q. I have other questions. What do?
A. Feel free to ask any quetsions in the #help-request in either the Standard (free) or Premium Safari Sight servers — It’s your best bet for getting a fast and accurate response.